Privacy Policy

1. Who We Are

ReUp LLC is a Wyoming limited liability company that operates the ReUp inventory management service at getreup.net. This Privacy Policy explains how we collect, use, and protect information about you when you visit our website or use our service. Questions? Email us at hello@getreup.net.

2. Information We Collect

Information you provide

• Email address — when you join the waitlist or create an account
• Business information — when you set up your ReUp account (business name, address, point of sale platform)
• Payment information — processed and stored by Stripe; we never see or store your raw card details
• Inventory and sales data — synced from your point of sale system or imported via CSV
• Supplier information — names, email addresses, and contact details you enter for purchase order automation

Information collected automatically

• Log data — IP address, browser type, pages visited, and timestamps when you access getreup.net
• Usage data — feature interactions and error events within the app, used to improve the service

3. How We Use Your Information

• To operate and deliver the ReUp service — processing your inventory data, generating purchase orders, and sending them to suppliers on your behalf
• To contact you about your waitlist status and when early access becomes available
• To send transactional emails about your account, orders, and billing
• To process subscription payments through Stripe
• To diagnose bugs and improve the reliability and quality of the service
• To comply with legal obligations

We do not use your business or inventory data to train AI models for purposes outside of delivering ReUp to you. We do not sell your data to third parties.

4. How We Share Your Information

We share information only in the following circumstances:

• Service providers — we use Stripe (payments), Resend (transactional email), Supabase (database storage), and Vercel (hosting). Each provider processes only the data necessary to perform their function and is bound by confidentiality obligations.
• Your suppliers — when you approve a purchase order, ReUp sends it to the supplier email address you configured. You control which suppliers receive communications.
• Legal requirements — if required by law, court order, or to protect the rights and safety of ReUp or others.
• Business transfers — if ReUp LLC is acquired or merges with another entity, your information may be transferred as part of that transaction. We will notify you by email before your data is transferred and subject to a different privacy policy.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the service. If you close your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal or accounting purposes. Waitlist email addresses are retained until you unsubscribe or early access ends.

6. Security

We use industry-standard security measures including encryption in transit (TLS), encrypted storage, and row-level security to isolate each business's data. However, no system is perfectly secure. We encourage you to use a strong, unique password and to contact us immediately at hello@getreup.net if you suspect unauthorized access to your account.

7. Cookies

We use essential cookies and local storage to keep you logged in and maintain your session. We do not currently use third-party advertising or tracking cookies. If we add analytics in the future, we will update this policy and provide an opt-out.

8. Your Rights

Depending on where you are located, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict our processing of your data
• Receive a copy of your data in a portable format
• Withdraw consent where processing is based on consent

To exercise any of these rights, email hello@getreup.net. We will respond within 30 days. We may ask you to verify your identity before fulfilling a request.

9. Children

ReUp is not directed to children under 13. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with personal information, contact us at hello@getreup.net and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. If we make material changes, we will notify you by email. Your continued use of the service after changes take effect constitutes acceptance of the updated policy.

11. Contact

Privacy questions, data requests, or concerns: hello@getreup.net
ReUp LLC · Wyoming, United States